Donation terms
1. Who receives your donation
Unless explicitly stated otherwise at checkout, your contribution is made to the Organization operating the campaign or website you interact with. Fundolar provides technology services; it is not the charitable recipient of your gift unless a separate written disclosure says so.
2. Authorization and receipts
By submitting payment information, you authorize the Organization and its designated payment processor to charge the amount shown (and any recurring amounts you explicitly approve). Email receipts or acknowledgments may be issued automatically; retain them for your records.
Tax deductibility: Whether a donation is tax-deductible depends on the Organization’s status in your jurisdiction and how you itemize deductions. Fundolar does not determine deductibility; consult a qualified tax adviser.
3. Fees
Fundolar charges organizations a platform fee on completed donations processed through the Services, currently 3.5% of the gross amount. Any fee breakdown displayed at checkout is authoritative for that transaction. Payment network and processor costs may also apply as part of settlement; the net amount attributed to the organization is shown in Fundolar reporting.
4. Recurring donations
If you enroll in recurring giving, you authorize charges on the schedule presented (for example, monthly). You may cancel future charges through mechanisms provided in receipts, donor portals, or by contacting the Organization. Cancellations stop future billing but do not automatically refund prior settled contributions unless policies allow.
5. Honesty and prohibited conduct
Organizations must describe accurately how funds will be used, including any material restrictions or matching arrangements. Donors must not use stolen credentials, test cards without authorization, or attempt to manipulate payment systems. Fundolar may cooperate with processors and authorities to investigate fraud.
6. Refunds and disputes
Refund policies are established by each Organization and applicable law. See the Refund policy for how donation refunds differ from refunds of Fundolar subscription fees. Payment disputes initiated through card networks are resolved under network rules; Organizations remain responsible for fulfillment of donor-facing commitments.
7. Data and privacy
Personal information submitted during checkout is processed to complete the transaction, prevent fraud, and meet legal obligations. Fundraising organizations act as controllers for donor data connected to their campaigns. Fundolar’s practices as controller and processor are described in our Privacy policy and Cookie policy.
8. Content and campaigns
Organizations are solely responsible for imagery, testimonials, impact metrics, and jurisdictional registration statements displayed on their properties. Fundolar does not routinely vet every campaign narrative but may remove or suspend access that violates law or creates unacceptable risk.
9. Limitation of Fundolar’s liability to donors
To the maximum extent permitted by law, Fundolar’s liability to donors for issues arising purely from technology facilitation—distinct from an Organization’s substantive obligations—is limited as set forth in the Terms of service. Nothing here limits non-waivable statutory rights.
10. Contact
For questions about a specific donation, contact the fundraising organization directly. For platform integrity or security concerns, email info@fundolar.com with transaction identifiers when safe to share.